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The Cleveland Street Chronicle
Jim Schlecht Event


These are the programs and services that staff concentrate.


Here is a photo gallery that answers the question "What is NEOCH?"

NEOCH has released a strategic plan for the agency here.

Street Card


 Special Street Cards 

NEOCH publishes a one page guide to all the services in Cleveland.  10,000 copies are printed along with all those downloaded and copied that are distributed throughout the community. 


NEOCH publishes a one page guide of all the services available to veterans, families, and outreach.  1,000-5,000 copies are printed along with all those downloaded and copied that are distributed throughout the community.

Homeless Congress


Celebrating Success

A meeting for homeless people to discuss policy issues, shelter standards, and a response to the growing number of homeless people.  We invite government to attend and hear directly from homeless people.


Homelessness is not a life long condition or a disease.  We post success stories on our website that demonstrates all that people have to overcome to find stability.  We celebrate the human spirit and ability to overcome adversity.

Protecting Voting 


Website Education 

NEOCH has worked to register and encourage voting among those without an address.  We have sued the State to assure that homeless people who want to vote in person but do not have identification have that ability. We continue to guard the rights of homeless people to vote in Ohio.


NEOCH has completely revamped our website.  We now have a Facebook/Twitter page as well.  We regularly update the blog.  There are profiles and the Grapevine archive.  The Street Card is available along with a special section for members only.

Outreach Coordination 



We work with the social service providers who go outside and try to build trusting relationships with homeless people.  We have put together a map of the City to assure that everyone resistant to shelter is visited at least every other day.  This program tries to prevent deaths. NEOCH also worked to coordinate the distribution of food outside.


NEOCH publishes reports on trends in the community and statistics about the extent of the problem.  We publish regular statistical updates on our website.  These reports remind the general public that homelessness is on the rise and needs to be a high priority for funding.

Volunteer Oversight 


Hope for the Homeless

NEOCH works to place interested volunteers and community groups who want to serve homeless people.  We can help place people at NEOCH as well as placing groups with direct service providers in the community. We also regularly oversee interns from colleges who spend a semester at NEOCH


NEOCH works to re-engage the religious community and local businesses in the struggle to end homelessness.  This includes engaging volunteers or working to fill some of the holes in the safety net.  The goals including improving and expanding shelter, supportive services, and housing opportunities.

Street Voices:

Public Education 


Focusing Community Attention 

NEOCH brings elected officials and policy makers to the same table as homeless people.  We try to develop leaders within the community and then teach homeless people how to speak before a crowd.  They make presentations in churches and schools  with a program called Street Voices. We also have a moveable wall display.


NEOCH sends out regular press releases and regularly brings homeless people to the attention of the media.  NEOCH publishes information about problems facing homeless people and suggests possible solutions.  NEOCH calls attention to hate crimes against homeless people or laws that unfairly target homeless people.



Housing Website 

NEOCH is one of the few organizations that reminds the community on a regular basis of those individuals that we lose every year due to homelessness.  NEOCH holds a candlelight vigil every year to remember those who passed away.


NEOCH co-sponsors the HousingCleveland website that allows homeless individuals to find housing with 1 million searches done by 240,000 unique users in 2015.  We also have a service in which case workers can help find targeted housing for special needs populations.

Stand Down 



NEOCH constantly works to bring the various homeless populations together.  Every year, we assist in a Stand Down service fair to bring thousands (1,600 in 2016) of homeless people together to get access to services, massages, health screenings, and haircuts all in the same place. Currently overseen by Handson NEO


NEOCH will no longer work on improving the entry shelters after years of futility.  Staff and board will work to protect access to shelter.  We believe that this is a community asset to offer a bed to every person seeking help in our community.  As one of the last cities in America that still guarantees access, NEOCH will continue to advocate for access to a shelter bed.

Ethical Leadership


Donation Distribution

The NEOCH Board oversees gifts, public resources and grants to carry out our mission in the best interest of the community.  We take seriously our responsibility to be transparent and provide the best quality care in an effort to end homelessness.


NEOCH coordinates with the other outreach teams to collect and distribute donations of winter and rain gear.  Through the #SocksPlus program, we give out tents, back-packs, housing assistance, socks and boots.

 Policy Work


Protecting Rights

NEOCH works on issuing policy statements and responding to changes in local regulations.  We have worked to improve privacy rights of homeless people, diversions from shelters, central intake, voting laws, and resources being used on local poverty programs.


NEOCH works to assure that homeless people are not targeted by police.  We work throughout Greater Cleveland to reduce the trends to make it illegal to be homeless.  We work to enforce our agreement with the City of Cleveland from 2000, and we work on reducing and punishing hate crimes against homeless people

Cleveland Street Chronicle


Trainings and Special Events

The Street Chronicle is published quarterly and sold on the streets of Cleveland for 24 years. The paper supports 15 vendors and half the stories are written by those who have spent time without housing.  Profits from the sale of the paper goes to the vendor. The paper features stories around homelessness and poverty.


NEOCH has overseen concerts and dinners to support the organization.  We regularly host educational opportunities for homeless service providers to learn about new projects and access to community resources.  We train shelter staff and outreach workers to improve conditions locally.

Housing Advocacy



NEOCH has partnered on a monthly meeting to preserve affordable housing in Cuyahoga County.  We work with the housing authority on policies and annual plans.  The goal is to prevent any further losses in subsidized housing in Cuyahoga County. We coordinate the monthly meeting in order to distribute consistent information in the community. 



Incubating New Programs

NEOCH is always willing to listen to good ideas by homeless people, and we will help those individuals put those ideas into action.

  • Work on advocacy around why homeless people are dying in our community.
  • Developing a web based Street Card for smart phones.
  • Protecting Medicaid expansion and continuing the progress made in providing health insurance to larger numbers of homeless people.
  • Create a program to offer an alternative to panhandling in Downtown Cleveland.

The mission of NEOCH is to organize and empower homeless and at risk men, women and children to break the cycle of homelessness through public education, advocacy, and the creation of nurturing environments.


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